FlowCon France 2024
Speaker: Luca Minudel - CEO - Agility & Lean advisor, Smharter.com
🇬🇧 Should we retire Accountability & Commitment and find a better alternative?
In short, in most organisations, the current practice of Accountability & Commitment is tied hand in glove with the iron triangle of traditional management. Such practice is of no help when dealing with complex problems, and its results often fall short of expectations.
Even when everyone believes to have done a good job Accountability & Commitment can leave teams, managers, and customers disappointed, confused and cornered. To bring Accountability & Commitment into the 3rd millennium and make them fit for the complexity of modern challenges we need to cross a philosophical schism, embrace new thinking, and adopt a different approach.
With insights from Human Complexity and the Promise Theory, in this session, I present the root of the limitations of the current practice of Accountability & Commitment and detail a modern alternative better suited for the 3rd millennium.
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